Thanks for trusting us with your projects (or subscribing to our services) at https://www.oliteweb.com operated by Olite Web Agency.We advise you to carefully read our Term & Conditions before proceeding with the refund. Other than that, we may not allow any refund or exchanges in the basic procedure. If any unexpected conditions occur and influence your plans, we are happy to support you in canceling and refunding your fees. The refund will usually be made through bank transfer, depending on the original purchase method. Please notice that if a credit card has been used for your purchase the amount you will receive reflects some deductions from the total cost of the credit card company processing fees. In addition, while we instruct the bank to deal with the crediting method instantly upon notice of cancellation, the real crediting could take several weeks, depending on the exercise of your bank. Feel free to contact us, if you have any questions or would like to request a refund.